Privacy Policy

1. Introduction

This Privacy Policy applies to the processing of your personal data by FlashSMS, a service operated by Codeslaw Global Technologies ("we", "us", "our"). It describes how we collect, use, and protect your information when you use our platform at https://app.flashsms.africa.

2. Types of Data Collected

• Account Data: Name, company name, email address, phone number (used as login), and payment information collected at registration.
• Recipient Data: Phone numbers of individuals you upload or import to send SMS messages to. You are responsible for obtaining valid consent from these recipients.
• Usage Data: Campaign history, credit transactions, delivery logs, and platform activity.
• Feedback Data: Voluntary responses to surveys or support requests.

3. Purpose of Collection

We use your data to: provide and manage the FlashSMS platform; process payments and credit purchases; deliver technical and customer support; send important account notifications; and comply with applicable law.

4. Legal Basis

We process your data based on: your consent at sign-up; necessity to perform our contract with you; and our legitimate interests in operating a secure, reliable platform.

5. Data Sharing

We do not sell or trade your personal data. We may share data with trusted third-party service providers (e.g. payment processors, cloud infrastructure providers) strictly for service delivery. We may disclose data where required by Ghanaian law or to prevent fraud.

6. Data Retention

Your data is retained for as long as your account is active. Inactive accounts and unused data are deleted or anonymised after a reasonable period unless legal obligations require otherwise.

7. Your Rights (Ghana Data Protection Act)

You have the right to: access and correct your personal data; request deletion of your account and associated data; object to use of your data for marketing; and request a portable copy of your data. Contact us at support.codeslaw@gmail.com to exercise these rights.

8. International Transfers

If your data is transferred outside Ghana, we ensure adequate safeguards are in place in accordance with the Ghana Data Protection Act.

9. Security

We implement industry-standard security measures including SSL/TLS encryption and secure credential storage. You are responsible for keeping your login credentials confidential.

10. Cookies

We use session cookies to keep you logged in and persistent cookies to remember your preferences. You may disable cookies in your browser settings, though some platform features may not function correctly.

11. Third-Party Links

Our platform may contain links to external websites. Codeslaw Global Technologies is not responsible for the privacy practices of those sites.

12. Marketing Communications

You may opt out of marketing emails at any time by contacting support.codeslaw@gmail.com. Transactional and account-related messages will continue regardless.

13. Policy Updates

We may update this policy from time to time. Changes will be communicated via a notice on our website.

14. Contact

For privacy enquiries or complaints, contact us at support.codeslaw@gmail.com.